Shipping Policy

Thank you for choosing Klavell Coffee Co for your coffee needs. We are dedicated to delivering the finest quality coffee to your doorstep while ensuring a seamless shipping experience. Our shipping policy is designed to provide clarity on our shipping methods, delivery times, and procedures.

1. Shipping Methods: Every order we receive at Klavell Coffee Co is unique, and we take special care to choose the optimal shipping package and method for each order. This ensures that your coffee arrives in pristine condition, preserving its peak flavor. Our general shipping methods are as follows:

  • 1 - 12oz Package: We ship 12oz packages via USPS 1st class, providing a cost-effective and reliable option for smaller orders.

  • 2-8 Packages: For orders containing 2 to 8 packages, we utilize USPS Priority Mail. This may involve flat rate or regional options, depending on the most efficient and cost-effective choice for your location.

  • 9+ Packages: Larger orders, consisting of 9 or more packages, will be shipped via UPS Ground. This method offers dependable delivery times for bulk orders.

2. Shipping Timeframe: We understand that you're excited to receive your freshly roasted coffee, and we strive to get it to you as quickly as possible. Our shipping process is designed to strike a balance between speed and quality to ensure your coffee reaches you at the peak of flavor.

  • Order to Ship Time: Generally, we require 3-5 business days to process your order and prepare it for shipment. During this time, we carefully roast and package your coffee to guarantee its quality upon arrival.

  • Ship to Delivery Time: Once your order is shipped, you can expect your coffee to arrive within 1-5 business days, depending on your location and the chosen shipping method. We work closely with our shipping partners to minimize transit times while maintaining the integrity of your coffee.

3. Quality Assurance: At Klavell Coffee Co, our priority is to deliver coffee that is bursting with flavor and aroma. Our meticulous shipping process is designed to ensure your coffee arrives at its destination in optimal condition. From packaging to shipping methods, we take every step to maintain the high quality of your coffee.

In the rare event that you encounter any issues with your shipment or have questions about our shipping policy, please feel free to reach out to our customer support team. We're here to assist you and address any concerns you may have.

Thank you for choosing Klavell Coffee Co. We look forward to providing you with an exceptional coffee experience that starts with our dedication to quality shipping.

Sincerely,

Klavell Coffee Co